Job Overview
The Automotive Service Advisor acts as the liaison between customers and the service department. This role involves understanding customer needs and providing solutions to ensure customer satisfaction.
Responsibilities
- Greet customers and assess their service needs.
- Provide estimates and explain services to customers.
- Schedule appointments and follow up on service completion.
- Maintain customer records and service history.
Qualifications
Excellent communication skills and a background in automotive service are preferred. A high school diploma is required.
